Banking & Payments Federation Ireland
The voice of banking and payments in Ireland
Customer Assistance
BPFI are committed to making banking easier for both customers and businesses. Choose from either the personal or business customers assistance topics below, download the form or guide you require or choose from the useful support links provided.
Personal Customers Assistance
Assist Topics:
- Visit Dealing with Debt
- Visit FraudSMART.ie
- Visit DCB Info
- Visit In your interest
- Visit Pay right now
- List Item
Business Customers Assistance
Assist Topics:
Forms and Guides
Personal
BPFI – Guide to a Politically Exposed Person (PEPs)
BPFI – Opening a Payment Account in Ireland
BPFI – Opening a Payment Account in Ireland – Ukrainian
BPFI – Opening a Payment Account in Ireland – Russian
BPFI Guide to Opening Bank Accounts in Ireland (Protection Applicants)
BPFI Guide to Opening Bank Accounts in Ireland (Protection Applicants) – Ukrainian
BPFI Guide to Opening Bank Accounts in Ireland (Protection Applicants) – Georgian
BPFI Guide to Opening Bank Accounts in Ireland (Protection Applicants) – Arabic
BPFI Guide to Opening Bank Accounts in Ireland (Protection Applicants) – French
BPFI Guide to Opening Bank Accounts in Ireland (Protection Applicants) – Somali
BPFI Guide to Opening Bank Accounts in Ireland (Protection Applicants) – Albanian
BPFI Guide to the Central Credit Register Q&A
Vulnerable Customer Support FAQ
BPFI – Guide to Safeguarding your Money Now and in the Future
BPFI – Principles on Financial Abuse
A Residential Tenant’s Guide to Receivership
First-time Buyers Guide to the Mortgage Application Process
2018 BPFI Standard Housing Loan Mortgage General Conditions v1.2
2018 BPFI Standard Housing Loan Mortgage v1.2
Business
SME Banking Supports – through COVID Recovery and Beyond
Brexit, Business and Banking – Are You Ready?
A Guide to the Government COVID-19 Credit Guarantee Scheme
BIC Derivation Rules for Ireland – PDF
BIC Derivation Rules for Ireland – Excel
Banks and SMEs: the business of lending and borrowing
Bank Report for Audit Purposes – Standard Form of Request
IPSO Eligibility Criteria for Issuing Sort Codes