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Contact Details for More Help and Support

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Where can I go for further help and support on opening or moving my account?

If you, or someone you are caring for, need help and support in opening or moving your account, please find a range of support phone numbers and helpful links below. 

AIB – For further information on opening an account you can visit https://aib.ie/our-products/current-accounts/online-bank-account-opening or call the customer service helpline on 0818 300 245 (+ 353 1 771 2424 from outside Ireland). If you, or someone you are caring for, needs help to set up an account contact the Customer Vulnerability Helpline 0818 227 256.

Bank of Ireland – For further information on opening an account you can visit https://personalbanking.bankofireland.com/thebigmove or call the Personal Current Account Team on 0818 354454.  The Vulnerable Customer Unit are also on hand to help older or cognitive impairment customers, on 1800 946 146.

Bunq – For further information on opening an account you can visit https://www.bunq.com/

Credit Unions – For further information on opening an account you can visit your local Credit Union branch or visit https://www.creditunion.ie/what-we-offer/current-account/

KBC Bank Ireland – Customers can visit https://www.kbc.ie/or call 1800 93 92 44.  KBC Bank customers who may need additional help or who need information in a different format due to a disability, health condition, or because their circumstances have changed can telephone 1800 804 472.

Permanent TSB – For further information on opening an account you can visit https://www.permanenttsb.ie/everyday-banking/moving-bank-online-hub/ or call 0818 837 408. 

Ulster Bank  – Customers can visit their support hub at https://www.ulsterbank.ie/help-and-support/support-hub.html?intcam=HP-HI-DEF-Default or call 0818 210 260.  Ulster Bank customers who may need additional help or who need information in a different format due to a disability, health condition, or because their circumstances have changed can telephone 1800 656 001

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