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Credit Facilities
When moving account, as part of the process you will need to discuss any credit requirements you have with your new provider. This will involve making a credit application for the credit facilities you need.
You should start to explore your options now and start the process of applying for a new one with another provider.
You will find information on the credit application process and the type of information generally required by lenders in the BPFI Guide ‘ Banks and SMEs – the business of lending and borrowing’ here
Overdrafts
What happens if I have an overdraft on my Account? Will this move to my new account too?
If you wish to get an overdraft on your new account, you will need to speak to your new provider about this. An overdraft is a credit product, and you will need to make an application for an overdraft facility.
An overdraft will not move automatically to your new account when you close your existing account, so you will need to apply for an overdraft if you need one.
Business Credit Cards
I have a business credit card with my existing bank. Will I automatically receive a new one from my new provider when I open a new account with them?
No, a credit card is a form of credit so you will need to engage with your new provider to apply for a new Business Credit Card.
How long will it take me to get a new credit card with my new provider?
If you need a business credit card on your account, you should start to explore your options now and start the process of applying for a new one with another provider who will need to assess your application like any other credit application.
If you want to know more, you should discuss a credit card application with your chosen provider.
A credit card will not move automatically to your new account when you close your existing account so you will need to apply for a new credit card if you need one.
If I have recurring payments on my card, what do I do?
Sometimes your debit card (the card number) is used to take payments from your account. Examples of this include payments made for subscription services e.g., a streaming service, or to pay a bill e.g., a mobile phone bill. The payments can be taken from a debit or credit card. When you get a new card, you will need to update the card details that the service provider has on their system for your account. You should contact any third party that you pay in this way.
Can I get a list of recurring card payments from my provider?
It is not possible to get a list of recurring card payments from your existing provider. One way to help identify them may be to look at your account statements from your existing provider to identify any payments set up on your card.
You should also check whether you have any recurring payments attached to your credit card and take the necessary steps to ensure that these payments will continue to be made.
