What to take into account, when moving account.

If you are an Ulster Bank DAC or a KBC Bank Ireland customer in Ireland, you will need to move your banking services to another provider due to the announcement from both banks that they are set to leave the Irish market.

Your bank is available to support you through the move process and you can contact them with any questions you have.

Moving account for student, pensioners and businesses

If you are an Ulster Bank DAC or a KBC Ireland customer in Ireland, you will need to move your banking services to another provider due to the announcement from both banks that they are set to leave the Irish market.

Moving account for student, pensioners and businesses

If you, or someone you are caring for, need help and support in opening or moving your account, please find a range of support phone numbers and helpful links below. 

AIB – For further information on opening an account you can visit https://aib.ie/our-products/current-accounts/online-bank-account-opening or call the customer service helpline on 0818 300 245 (+ 353 1 771 2424 from outside Ireland). If you, or someone you are caring for, needs help to set up an account contact the Customer Vulnerability Helpline 0818 227 256.

An Post – For further information on opening an account, visit https://www.anpost.com/Money/Current-Account. Contact details for customer support are available online also at https://www.anpost.com/Money/Help-Support/Contact 

Bank of Ireland – For further information on opening an account you can visit https://personalbanking.bankofireland.com/thebigmove or call the Personal Current Account Team on 0818 354454.  The Vulnerable Customer Unit are also on hand to help older or cognitive impairment customers, on 1800 946 146.

Bunq – For further information on opening an account you can visit https://www.bunq.com/

Credit Unions – For further information on opening an account you can visit your local Credit Union branch or visit https://www.creditunion.ie/what-we-offer/current-account/

KBC Bank Ireland – Customers can visit https://www.kbc.ie/or call 1800 93 92 44.  KBC Bank customers who may need additional help or who need information in a different format due to a disability, health condition, or because their circumstances have changed can telephone 1800 804 472.

Permanent TSB – For further information on opening an account you can visit https://www.permanenttsb.ie/everyday-banking/moving-bank-online-hub/ or call 0818 837 408. Permanent TSB customers who may need enhanced support or may find themselves in vulnerable circumstances can telephone 0818 – 818 721 or +353 1 655 0581. 

Ulster Bank  – Customers can visit their support hub at https://www.ulsterbank.ie/help-and-support/support-hub.html?intcam=HP-HI-DEF-Default or call 0818 210 260.  Ulster Bank customers who may need additional help or who need information in a different format due to a disability, health condition, or because their circumstances have changed can telephone 1800 656 001

Be prepared. Start planning.

It is important that you plan ahead and consider carefully all of your options, keeping in mind what products and services you want from your provider.

  1. Choose – Choose a new provider and collect all the documentation required
  2. Open – Make an appointment to open a new account in-branch or open your account online
  3. Incomings – Once opened, redirect your salary and any other payments into the account
  4. Outgoings – Set up any DDs and SOs on the new account and update any recurring card payments with your new card details. You may also need to update your card details on any other payment platforms that you may use e.g., Google Pay or Apple Pay.
  5. Close – Close your old account

297,000

personal current accounts opened in 2022

0

personal current accounts opened in 2022

© 2022 Banking & Payments Federation Ireland. All rights reserved.