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Cross-industry coronavirus co-ordination Group looking at all issues that may impact customers

The cross-industry Co-ordination Group, chaired by BPFI, is looking at all coronavirus related issues that may impact customers. That includes the economic impact of the coronavirus situation and its effect on customers, whether that is an individual or an SME. Our members have a range of supports, measures and policies in place to support customers in financial difficulty and are actively encouraging customers to engage with them regarding their concerns and circumstances as soon as possible.

This is part of a wide-ranging agenda of work being undertaken by the cross-industry Co-Ordination Group to manage the impact of the coronavirus situation on individuals, households, businesses and the wider public.